Occupiers, Make Your Commercial Property Enquiry Count

September 11, 2008 by Miranda Munn posted in: Help using NovaLoca for Business Owners & Occupiers

One of the many tools available on Commercial Property Finder, NovaLoca to help occupiers find their ideal office space, industrial unit or retail premises easily is being able to contact the agent by phone or email directly from the site. This not only allows you to make an enquiry about a property without needing to open your email service it also allows us to monitor how and when you make your enquiries, which we can then feed back to the agent so they can ensure they are available when you need them to be.

Just as property agents should be aware of how they respond to email enquiries, occupiers should also be careful. Here are some exerts of property enquiry emails which have been sent:

Creating an Effective Property Enquiry

Commercial property agents, like all of us, are busy people. Therefore, the more information you can give then in your initial enquiry the better. Here are a few tips:

Be specific – What are you looking for? Tell the agent exactly what you are looking for including, preferred location of the property, size (a floor size in metres is much better than stating ‘for two people’!), a guide price of what you are willing to pay for the property, do you want to buy commercial property or let commercial property?

Give instructions for the agent – What do you want the agent to do? Do you want to arrange a viewing of the property you have found on NovaLoca (give some idea of your availability to view the property) or do you want the agent to send you more information about the property (specify exactly what you want to know).

Give your contact details – What is the best means of getting in touch with you? If possible, give them two options, e.g. by phone (give numbers and times you will be available on it) or by email (make sure you give the right address and you check your inbox regularly).

Write something! – Very few agents will return your enquiries if you do not give them some indication of what you are enquiring about.

Be concise – It is a well known fact that people read the first couple of lines of an email and then decide whether or not to keep reading. The same is true for property agents, so be direct and clear in your enquiry.

Check your spelling – Run your spell check or re-read your message before your press send. If you cannot be bothered to do this, the agent may not be bothered to reply.

In addition to contacting the agent for details of other properties they are marketing, occupiers can also use NovaLoca’s Property Portfolio tool. This allows you to register your property requirements and receive an email giving full details of all commercial properties fitting your property criteria which are added to the site keeping you up to date with what is available.

For more information about how NovaLoca makes finding commercial property easy, contact the customer service team on 01767 313380 or begin your search at NovaLoca.com.